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FAQ

Frequently Asked Questions

What about EXPERIENCE?

We are the most dependable, honest, integrity driven company with the highest credentials. With more than 25,000 residential and commercial installations and a 35-year record of excellence, you can be sure you will get outstanding quality from our experts.

Do you have REFERENCES?

Yes, we have hundreds of references. We can give you the addresses to drive by or we can set up an appointment for you to talk to the homeowner. To respect the privacy of our previous customers, contact is by appointment only.

Do you use SUBCONTRACTORS?

Yes, under special circumstances. A majority of our work is done by our own “in-house” professionals. There is a select group of special contractors the we occasionally employ. Their work is covered under the Roof Experts & Construction Inc. warranty.

What about GUARANTEES?

Building materials are warranted individually by the manufacturer. Roof Experts and Construction Inc. workmanship guarantees are by far superior in the industry. We have not failed to honor a warranty in 35 years.

What about MATERIALS?

Yes, there is a wide variety of building materials available.Roof Experts Roofing will assist you in selection and outline special materials in advance. Roof Experts & Construction Inc. can provide catalogs upon request.

HOW LONG will my job take?

This will vary from job to job. Before your job begins, Roof Experts Roofing will provide you with a schedule of events and completion dates.

Once we begin a job, it’s full-time work for us until the job is completed.

What about INSURANCE?

Yes, Roof Experts & Construction Inc. will professionally work with you on your insurance claim.

If I think I have Damage what should I do?

The FIRST thing that you should do is have your roofer inspect the damage. If you have damage, call your insurance company (not your agent) directly to arrange for an adjuster to come see your property. Roof Experts & Construction Inc. estimators are keenly aware of every aspect needing repaired do to “storm Damage”

What does Damage look like?

Shingles are designed with granules to block from harmful UV rays and protect the asphalt underlay. As the shingles age, the granules fall off. Continued exposure to the sun, dries out the asphalt and the shingles take on a potato chip appearance as the corners start to curl up. A shingle at the end of its life is bubbled in appearance and brittle to the touch. Shingles with optimal ventilation conditions have around a 20 year lifespan, under manufacturer warranties.

What does Hail do to a Roof?

1) Accelerates granule loss

2) Accelerates shingle aging

3) Voids manufacturer’s warranties

4) Leads to other associated problems

Do I need to get my Roof replaced right away?

Yes! The damage may not impose an immediate threat to the structural integrity of the roof. However, many insurance companies have a “statute of limitations” of how long a hail claim is viable. If you have experienced hail damage, it is smart to take care of the problem in a timely manner. If not taken care of, damage may lead to other associated problems, like leaking and structural decay which you may become financially responsibly for.

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(682) 203-9581

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